Volkswagen service looks different depending on who is turning the wrench. Moran Volkswagen of Sterling Heights built our service department around getting work done the right way, with manufacturer-trained technicians and genuine parts on every job. Here is what actually happens between dropping off your keys and driving away. A Multi-Point Inspection Before Any Work Begins Technicians start every visit with a complimentary multi-point inspection covering brakes, battery, tires, fluids, and filters. That process looks the same whether your odometer reads 8,000 miles or 108,000, because catching a worn brake pad early costs far less than replacing a rotor later. You will get a plain-language rundown of any issue, and its cost, before work moves forward. Oil Changes, Tire Rotations, and Everything Else You Need Most current Volkswagen engines, including turbocharged TSI® models, call for synthetic oil changed every 10,000 miles or 12 months, whichever comes first. We’ll also help with scheduling tire rotations so you can keep tread wear even through Michigan’s freeze-thaw winters. Brake pads, rotors, and fluid levels get checked at the same time, along with a battery test, since cold mornings put the most strain on a weak battery. Those numbers come from the factory schedule, not a guess. Genuine Parts and Technicians Who Never Stop Training Repairs at our Sterling Heights service center use Genuine Volkswagen parts, matched to the specifications your vehicle left the factory with. Technicians complete manufacturer training on an ongoing basis, covering everything from DSG® dual-clutch transmissions to IQ.DRIVE® driver-assist systems. Whether you drive a brand new Volkswagen model or one with six figures on the odometer, the person working on it trained specifically for it. Schedule Service at Moran Volkswagen of Sterling Heights Skipping scheduled maintenance turns a small repair into a big one fast. Our Volkswagen service center in Sterling Heights, MI, staffs its service bays with technicians who work on Volkswagen vehicles exclusively. Volkswagen financing is also available for bigger repairs or your next vehicle, with a team ready to find terms that fit your budget.